Return Policy
Returns & Refunds
Refund & Return Policy
Important information about returns, cancellations, damaged items, and refund processing.
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30-Day Return Window
Eligible unused items may be returned within 30 days of delivery.
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Authorization Required
Contact our support team before shipping any product back.
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Refund Processing
Approved refunds are normally issued within 5–10 business days.
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Return Eligibility
We want you to be satisfied with your purchase. You may request a return within 30 days of receiving your order, provided that:
- The item is unused and in its original condition.
- All original packaging, manuals, hardware, and accessories are included.
- The item has not been installed, modified, or damaged through misuse.
- A valid proof of purchase or order number is provided.
Return requests submitted after the 30-day return period may not be accepted.
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Non-Returnable Items
The following products cannot be returned:
- Products that have been installed or used.
- Items damaged through improper installation or misuse.
- Custom or special-order products.
- Clearance or final-sale items.
- Products with missing parts or original packaging.
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Return Authorization
Before returning any item, you must contact our customer support team to request return instructions and a Return Merchandise Authorization.
Products returned without prior authorization may be refused, returned to the sender,